Lightspeed reviews

3.5

60% would recommend to a friend

(1,071 total reviews)
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Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jan 16, 2025

Honest Review

Recommend
CEO approval
Business Outlook

Pros

-I had great managers while I was there but all have since been laid off with me -Learned a lot

Cons

-They laid off 450 employees in 2024 -No upward mobility options and I was there for almost 4 years -Product I worked on wasn't reliable when training clients things would stop working

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Lightspeed Response
1y
Hi, thanks for taking the time to leave a review and for the impact you made during your time at Lightspeed. It’s great to hear you enjoyed the managers you worked with and learnt during your time with us. However the cons you mention aren’t at all the experience we’d like for our people, we will take this feedback onboard. Thank you again for sharing this review. It goes without saying we wish you all the best for your future endeavors.
2.0
Jan 14, 2025

Not the company it used to be

Recommend
CEO approval
Business Outlook

Pros

Good benefits and great people to work with

Cons

Always looking for ways to change compensation plan so hard working sales reps make less and less. Continuously cutting jobs or shifting roles.

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Lightspeed Response
1y
Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. Whilst we are pleased to hear you enjoy the people you work with and the benefits, it’s concerning to hear your feedback regarding the changes in your compensation plan. This isn’t the experience we’d like for our people. We take feedback seriously and encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.
4.0
Jan 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, diverse team of talented people

Cons

Job security can be uncertain

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It’s great to hear you appreciated benefits and of course, the people - we hear this a lot! Thank you again for sharing your thoughts, and it goes without saying that we wish you the best in your future endeavors.
Viewing 202 - 204 of 1,071 Reviews

Glassdoor has 1,207 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.