Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 128 reviews)); "Great people to work with" ((in 120 reviews)); "The culture was great" ((in 102 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 41 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 54 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,073 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 24, 2020

Great place to work with little job mobility and ok salary.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Good work culture. - Safe to fail / safe to disagree environment. - Most people really care about the product and the company. - There is a general desire to do good by our users. - Decent work/life balance.

Cons

- Most relevant decisions come top-down. - For a company of this size and profile, salary should be a lot better. - The annual raises are essentially correcting for inflation (2 to 3%). - Very hard to move up. A lot of programmers stay with the same job title for many years. - Titles are quite meaningless. Doesn't always correspond to knowledge or experience. - Promotions appear to be rather arbitrary.

1.0

Feb 26, 2020

Not fun

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

there are snacks and that's about it

Cons

an unclear social hierarchy and a mess of disorganization

5.0

Sep 13, 2019

A place where people and work connect

Integration specialist

Recommend

CEO approval

Business Outlook

Pros

• A lot of opportunities to learn new skills given the different verticals • A place to meet great people with similar interest • A plethora of benefits (e.g. OPUS, insurance) • Awesome events and parties • Career and growth opportunities

Cons

• Workload can sometimes get overwhelming • Communication between teams can be a little difficult at times • Feedback is not always heard

Lightspeed Response

Thank you for your kind words! We often hear how Lightspeeders truly connect to one another, whether by learning and sharing knowledge or bonding over common interests. This is why cross-departmental communication is so important, and we thank for you the feedback. We aim to be proactive in order to minimise that gap, and understand that there are always improvements to be made on our end. Thanks again!

Viewing 145 - 147 of 1,073 Reviews

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