Lightspeed reviews

3.5

60% would recommend to a friend

(1,070 total reviews)
avatar

Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Oct 30, 2018

Great company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love working at Lightspeed because of: - the people - the opportunities I've been given (I grew from an entry level position to a global management position) - my direct manager and colleague managers - the work environment (great office space, very good benefits, regular free lunches and a couple of big parties a year) - the mission (helping SMB independent businesses succeed in a very competitive environment)

Cons

What we need to work on as a company: - Fix the core of our Retail product, it has been a challenge for years and continues to be one. - Make the Dev and Product teams stable and reliable. Too much turnover and lack of focus in some teams, disconnect from the customers' needs and priorities. - Adjust to the culture differences introduced by the different acquisitions we've made over the past few years.

avatar
Lightspeed Response
7y
Thank you for such detailed feedback! We’re thrilled to know the many reasons you love working at Lightspeed. As for areas of improvement, we hear you. We understand the importance of our core product, and we are constantly iterating it to be the best solution it can be. We are ramping up our investment here to accelerate adding value to our customers. Customer happiness is our main goal, and we want to continue being the SMB pioneer. Thanks again!
4.0
Sep 12, 2018

Great Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a great company to be at and to grow.

Cons

Work Life balance is not good.

avatar
Lightspeed Response
7y
Thanks for your quick post. We’re glad to know that you think we're a great company, and that you see the possibilities of growth. This has been a main commitment of ours. We hear you about work life balance, and we definitely work hard here. We’re taking steps for a more balanced approach, such as ways to work smarter, hiring more etc. Thanks again for the feedback.
5.0
Aug 28, 2018

Best learning experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced company aiming high, achieving even higher. Work here already for 5 years and the experience has been, and still is amazing. Growing potential is very present.

Cons

The company is growing but scaled making the employees sometimes stretched. Not necessarily a bad thing, but not everyone can handle this pressure.

avatar
Lightspeed Response
7y
Thanks for your review. We’re so happy to know that your Lightspeed experience has been consistent throughout the years. On that note, thank you for dedicating 5 years to us! Aiming very high comes with added pressure, and as you said, it’s not for everyone. We try to give everyone the right tools and resources in order to make an impact, and continuously grow. We’re always working on improving this, so your feedback there is valued. Thanks again!
Viewing 940 - 942 of 1,070 Reviews

Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.