Lightspeed reviews

Working in the support department of Lightspeed was truly one of the most enriching and fulfilling times of my work career. It does not feel like you are simply a robot answering calls, it actually feels rewarding helping merchants and your team members with different issues. You feel part of a family, you feel so much more then just a number in this company. The managers of eCom (the department I worked in) were the most nurturing and caring managers I had ever seen: you had a question, they‘d have an answer, you had a problem, they’d be there to listen. Truly, amazing people. To top it all off, the VP of support is someone I am so happy I worked with and can truly say I learned a lot from. This person will get you where you want to go, and will entrust you with different projects in order for you to succeed and challenge yourself. Work/life balance is very important in the support department and we are one of the few departments I can say has a REAL work/life balance. This company is not like any other company I have ever worked at, and working customer support I can say, with 100% certitude, there truly isn’t a better place to work in support. This place will challenge you, this place will support you and this place will make you better. I encourage anyone looking for a job in support or any job in general, to look at Lightspeed for the amazing company they are and for the amazing culture and people they have.