Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"good benefits and office perks" ((in 128 reviews)); "Lots of genuinely great people" ((in 107 reviews)); "The culture was great" ((in 105 reviews)); "My team was great." ((in 53 reviews)); "Great Office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 40 reviews)); "Constant Layoff, no job security" ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "It's a known fact in the company that you can walk into work one day to find that you've been made redundant and you're out of a job while senior leadership will not tell the whole truth about the situation we find ourselves in" ((in 13 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,075 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Feb 15, 2023

Still Feels Like a Start-up

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good money in sales, fully remote work, achievable targets for bonuses, reorganisations mean frequent promotions.

Cons

Questionable product quality, low salary outside of sales, lack of leadership, poor communication, little expertise and therefore growth or coaching.

Lightspeed Response

3y

Hi, thanks for taking the time to review and share your perspective. We are glad to see that career growth and the flexibility to work remotely is recognised and valued. We believe that we have a world class product and are continuing to invest in its development. With respect to your other concerns, we would really welcome discussing this further with you if you can either reach out to your manager or People Business Partner, or write to our confidential email: people@lightspeedhq.com to set up some time to talk.

4.0

Feb 14, 2023

Great work place with awesome coleagues

Manager it

Recommend

CEO approval

Business Outlook

Pros

Great work environment Relaxed work ambiance Inclusion polocies

Cons

Very corporate Sales oriented No budget in Customer Relations

Lightspeed Response

3y

Hi there, thanks for your review and for sharing your perspective/feedback. It's always greatly appreciated. Thank you for all of the contributions you made during your time with the company--we wish you all the best.

5.0

Feb 13, 2023

Amazing company

Risk underwriter

Recommend

CEO approval

Business Outlook

Pros

The benefits are great and the people are even better. The culture is awesome. They priories your health. They want you to succeed and be promoted.

Cons

Very little if none at all

Lightspeed Response

3y

Hi, thanks for taking the time to review here on Glassdoor and share your feedback!

Viewing 835 - 837 of 1,075 Reviews

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Jobs at Lightspeed

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Product Designer II POS Hospitality (all genders)

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Teamlead, Customer Implementation (m/f/d)

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Support Specialist, German speaking

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Still Feels Like a Start-up

Great work place with awesome coleagues

Amazing company

Top companies for "Compensation and Benefits" near you

Jobs at Lightspeed