Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

63% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (55) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 128 reviews)); "Lots of genuinely great people" ((in 117 reviews)); "The culture was great" ((in 109 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 37 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 21 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

63% would recommend to a friend

(1,080 total reviews)

Dax Dasilva

77% approve of CEO

50% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,080 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 28, 2024

Good

Tech support engineer

Recommend

CEO approval

Business Outlook

Pros

Strong Company Culture: The company fosters a positive and inclusive work environment where employees feel valued and supported. Opportunities for Growth: There are ample opportunities for professional development and advancement within the company, with clear paths for career progression.

Cons

Limited Transparency: There may be limited transparency regarding company policies, procedures, or future plans, leading to uncertainty among employees. Limited Employee Recognition: The company may not have robust employee recognition programs in place, leading to a lack of appreciation or motivation among employees.

Lightspeed Response

2y

Hi, thanks for your review and the impact you made during your time at Lightspeed. It's great to hear that you experienced a positive and inclusive work environment—this is core to our DNA at Lightspeed and it's great to hear this being felt across the company. Thank you for raising your concerns around the transparency of company policies and procedures as well as recognition. We want to ensure our employees have an outstanding employee and we’ll take on board your feedback. Thanks again and wishing you the best with your next chapter.

4.0

Mar 12, 2024

Great tech company

Risk underwriter

Recommend

CEO approval

Business Outlook

Pros

Great tech company to work, WHF 2 months work from abroad Decent pay Management are good

Cons

some departments don't have the same level of clarity for promotion

Lightspeed Response

2y

Hi, thanks for your review and the impact you are making at Lightspeed. Thanks for the positive feedback - we strive to ensure our people have great benefits and it's even better when the feedback on management is good. With regards to clarity around promotions, we are in the process of finalizing our Career GPS (our career growth framework) across all business units and this should provide you with greater clarity around how individuals can work to build their skills towards promotions. Thanks again

4.0

Mar 3, 2024

Great place to work if you're ready to work hard!

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Great benefits, amazing team. They choose the best people - especially the managers. Plus a free lunch everyday!

Cons

Very strong overworking culture and RTO policy

Lightspeed Response

2y

Hi, thanks for your review and the impact you made during your time at Lightspeed. It’s great to hear your feedback regarding our people, culture and benefits. Thanks again for your review

Viewing 721 - 723 of 1,080 Reviews

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Support Specialist, German speaking

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Customer Experience - Enablement Manager

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Event & Field Marketing Specialist – Hospitality Segment

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Lightspeed

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Great tech company

Great place to work if you're ready to work hard!

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