Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 125 reviews)); "Lots of genuinely great people" ((in 115 reviews)); "The culture was great" ((in 107 reviews)); "My team was great." ((in 48 reviews)); "Great office" ((in 36 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 35 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 21 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Apr 5, 2022

High turnover

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits Company events Nice office

Cons

Employees are just numbers Lack of development Low salaries

Lightspeed Response

4y

Many thanks for sharing your feedback through this review. While we have been working hard on career development programs for all employees and igniting each employee's growth through a number of frameworks to support employees it's clear that this didn't feel accessible to you. Your feedback is really appreciated as we constantly strive to improve on what's working and focus more strongly on areas that are lacking.

5.0

Apr 4, 2022

Great place to work

Team lead

Recommend

CEO approval

Business Outlook

Pros

Great people, great benefits package, and a suite of products you can trust have our customers best interests at heart. Extremely inclusive. Events throughout the year, very flexible vacation options. Theres a lot of good things to say about Lightspeed!

Cons

Company currently going under a lot of changes with recent acquisitions, this of course brings some challenges as we adapt. However, the potential growth and success will be worth the effort!

Lightspeed Response

4y

Thanks for this review and your insights--we really appreciate hearing the feedback on what's working well or needs focus on at the moment.

5.0

Mar 30, 2022

good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

company has good work culture

Cons

None I can think of now

Lightspeed Response

4y

Thanks for this review--feedback is always appreciated on what's working. We're striving for a high-performing world-class culture so this is really good to hear.

Viewing 673 - 675 of 1,075 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

High turnover

Great place to work

good

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Jobs at Lightspeed