Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Dec 6, 2022

Amazing Company

Recommend
CEO approval
Business Outlook

Pros

-Great culture of work-life balance -Uncapped commissions and potential for very high earnings -Great leadership

Cons

-Growing pains of a company having acquired multiple companies and trying to integrate them all into 1.

1.0
Nov 29, 2022
Recommend
CEO approval
Business Outlook

Pros

None any. See advice to management section.

Cons

I worked as part of the an acquisition and the company seemed to have closed it boundaries on its policies towards the subsidiary companies and lets them operate on their own. Very high turnover of employees in the recent past. The company has invested a lot in terms of hiring but has gone wasted with employees leaving the company mainly due to ethical issues. 2 out of 3 senior engineers in my team have left the company within a year - What does this tell you? I witnessed senior management harassing employees during their notice period criticizing their work and deadlines publicly in front of 40 other team members. This was escalated to HR but the action taken was no less than advise was given to teams to take conversations professionally. I also witnessed senior management publicly yelling at folks if they are late at meetings. This is no longer a professional work environment and the company has taken zero actions towards fixing it. Some folks in senior management are clearly a bully who takes advantage of power and has been misusing it. Technical leadership is a joke that the company should take hiring seriously to run engineering teams.

5.0
Nov 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Working in the hospitality industry and still having evenings/ weekends off. Young, motivated and international team. Helping small businesses be more data driven. Flexible with where you work from (2 months abroad a year) Lots of social events and a close team that becomes a family over time. More responsibility quickly given if you show ability and commitment. Empathetic managers.

Cons

The young team does mean there is sometimes a lack of experience to learn from. No investment in external learning opportunities. Currently a big focus on profit meaning certain costs are held back on (such as travel and office parties outside of the office).

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Lightspeed Response
3y
Hello, thank you for sharing your review--we value feedback and are thrilled to hear you're enjoying the culture and the working flexibility we offer here at Lightspeed. Our goal is a world-leading culture where every Lightspeeder can be their authentic self and grow the career they want! If you have specific feedback on the topics you highlighted as needing focus, then we encourage you to reach out to your manager or People Business Partner there may be pathways already open to you to explore, for example, we offer LinkedIn Learning as an external learning opportunity. In the meantime we appreciate the feedback and your time taken to write it here on Glassdoor. Thank you for igniting businesses everywhere and helping to #makeithappen at Lightspeed. Best, Rani Hammond, Chief People and Culture Officer
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Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.