Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
avatar

Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jan 21, 2023

Kill it or be killed

Recommend
CEO approval
Business Outlook

Pros

-Free food -Unlimited PTO -Other perks that most tech companies offer

Cons

I have been an employee at Lightspeed for 10 years and I have seen a drastic change in the company's culture. The company used to be a fun and fulfilling place to work, where management truly cared about the well-being and career growth of their employees. The atmosphere was positive and it was a pleasure to come to work each day. However, in recent years, the company's new vision has completely transformed the culture into a cutthroat and profit-driven environment. The management has become insensitive and only cares about increasing profits, disregarding the happiness and well-being of their employees. It's heartbreaking to see the hard work of previous managers and the positive culture they built, all go to waste. While I understand that a company must evolve and change to grow, Lightspeed could have done so in a much better and more considerate way. I would not recommend this company as a place to work to anyone.

avatar
Lightspeed Response
3y
Hello, thanks for taking the time to review and share your experience. This is absolutely not the experience we want for our employees and we'd really appreciate further information about this to be able to address these concerns. If you're open to it, we encourage you to reach out to your manager or People Business Partner to set up a time to talk. Or if you'd prefer a confidential email, then we have the following where you can write to us: people@lightspeedhq.com. We really welcome your ideas and feedback, and hope to hear from you directly soon. In the meanwhile, thank you for your contributions to Lightspeed so far in your 10+ years so far--what a tenure! We're happy to hear some of the office perks are mentioned as "Pros" for you, as well as the unlimited paid time off. We're aiming for a world-class employee experience and to be a world-class place to work, and want to hear if there's been any shift in your experience since submitting this review in January.
2.0
Jan 17, 2023

Immature conglomerate of companies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are nice and mostly want to help. Modern tech stack. Interesting problems to solve.

Cons

Lack of stability. Too many managers in other areas, not enough in data. Complex org structure makes it difficult to execute on things. Immature data organization with goals exceeding capacity. Below market compensation. Cumbersome HR processes. Company is more like several companies in one.

Viewing 565 - 567 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.