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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      Kill it or be killed - Manager Lightspeed Employee Review

      3.0
      Jan 21, 2023
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Free food -Unlimited PTO -Other perks that most tech companies offer

      Cons

      I have been an employee at Lightspeed for 10 years and I have seen a drastic change in the company's culture. The company used to be a fun and fulfilling place to work, where management truly cared about the well-being and career growth of their employees. The atmosphere was positive and it was a pleasure to come to work each day. However, in recent years, the company's new vision has completely transformed the culture into a cutthroat and profit-driven environment. The management has become insensitive and only cares about increasing profits, disregarding the happiness and well-being of their employees. It's heartbreaking to see the hard work of previous managers and the positive culture they built, all go to waste. While I understand that a company must evolve and change to grow, Lightspeed could have done so in a much better and more considerate way. I would not recommend this company as a place to work to anyone.

      avatar
      Lightspeed Response
      3y
      Hello, thanks for taking the time to review and share your experience. This is absolutely not the experience we want for our employees and we'd really appreciate further information about this to be able to address these concerns. If you're open to it, we encourage you to reach out to your manager or People Business Partner to set up a time to talk. Or if you'd prefer a confidential email, then we have the following where you can write to us: people@lightspeedhq.com. We really welcome your ideas and feedback, and hope to hear from you directly soon. In the meanwhile, thank you for your contributions to Lightspeed so far in your 10+ years so far--what a tenure! We're happy to hear some of the office perks are mentioned as "Pros" for you, as well as the unlimited paid time off. We're aiming for a world-class employee experience and to be a world-class place to work, and want to hear if there's been any shift in your experience since submitting this review in January.

      Explore other reviews about Lightspeed

      5.0
      Nov 25, 2024
      Data entry clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice atmosphere and understanding people

      Cons

      Very hard for people who dont communicate

      3.0
      Nov 10, 2025
      It
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

      Cons

      -Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

      avatar
      Lightspeed Response
      5mo
      Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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