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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,075 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      5.0
      Nov 14, 2023

      Great

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work with.

      Cons

      Lack of support structure for employees.

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and the impact you are making at Lightspeed - it's great to hear that you enjoy working for Lightspeed. We know from our engagement surveys that our people in Manila are among our most engaged globally and we truly value your contribution. In terms of your comment around a lack of support structure, we’d be curious to understand this more and see how we can improve your experience. We strongly encourage Lightspeeders to reach out to our confidential email, people@lightspeedhq.com to book time for a conversation or to reach out to their People Business Partner. We want all of our people to feel supported to thrive and do great work.
      3.0
      Nov 13, 2023

      Ok

      Construction supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of work to be done

      Cons

      Pay not what it needs to be

      avatar
      Lightspeed Response
      2y
      Hi there, I believe you may have accidentally selected the wrong employer. We are a technology company that provides solutions to the Retail and Hospitality industries and we don't operate in the construction industry.
      1.0
      Nov 13, 2023

      Stay away from this company

      Quality assurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great PTO policy is about the best thing I can say. It's what kept me there for 6+ years.

      Cons

      Management consistently lies about coming changes like layoffs or they are announced with zero warning leaving everyone to pick up the pieces (this happened in January 2023 right after Christmas). The company refuses to address massive gaps in pay when looking at their competition. They're offloading all of their best talents, and are instead settling for subpar customer service from countries where labor is as cheap as possible (Philippines, south africa, etc.) all under the guise of "becoming profitable". They've basically made it impossible for anyone to move up within the company, despite having entire teams that are allegedly dedicated to helping employees choose a career path. The current CEO is alienating or eliminating most of their best workers and running the company into the ground.

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and the 6 year contribution to Lightspeed. Your feedback is concerning - we strive to ensure that our people at Lightspeed feel valued for their contribution and loyalty. If you are open to it, we’d like to understand the details behind what you’ve said here. If you could reach out to our confidential email, people@lightspeedhq.com to give us specific feedback that would be great.
      Viewing 406 - 408 of 1,075 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.