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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,075 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      2.0
      Nov 16, 2023

      the product is great

      Sales support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -room for growth -provides work from home equipment -smaller teams -good pay -uncapped commissions -friendly on-boarding

      Cons

      -bad training -consistently changes outline of role without explanation on how to do said new task -communication is horrible

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and the impact you are making at Lightspeed. We are pleased to hear that you see the opportunities to grow within the business – this is really important to us and something we know from engagement surveys is really important to our people. With regards to the training and changes in your role, we want to understand this more and see how we can improve your experience. We strongly encourage Lightspeeders to reach out to our confidential email, people@lightspeedhq.com to book time for a conversation or to reach out to their People Business Partner. We want all of our people to feel supported to thrive and do great work.
      5.0
      Nov 15, 2023

      Looking for the best!!

      Tech support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can't easily get the job since no one wants to resign. The turnover rate is so low..

      Cons

      Big salary Work from home Cool account and lots of freebies #makeithuman

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and the impact you are making at Lightspeed - it's great to hear from our staff that have been with business for as long as you. We love that the cons you have listed in fact sound like pros! Thanks for the advice - we will keep investing in our people as we recognise they are our biggest asset. Thanks again
      2.0
      Nov 15, 2023

      Unrealistic goals, lack of interest in employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - some nice people that really want to make good products and make customers happy

      Cons

      - overly relied on payments despite clear product issues and long term strategy - minimal data and whiplash decisions as a result - ridiculous return to work policy with teams across the world - push for profitability takes its toll on people and their incomes but the company is still spending millions on coachella like sales parties - removed training budgets, didn't bother to tell anyone - sales driven decisions mostly driven by a single client per region - sr leadership doesn't know how to have a workforce spread across the globe - several leaders are incapable of dealing with people and make rash decisions about staff without any forethought

      avatar
      Lightspeed Response
      2y
      Hi, thanks for your review and for the contribution you made during your time with us. Your feedback is concerning - we strive to ensure that our people feel valued and that you have faith in decisions made by leadership. If you are open to it we’d like to understand the details behind what you’ve said here if you could reach out to our confidential email, people@lightspeedhq.com to give us specific feedback.
      Viewing 403 - 405 of 1,075 Reviews
      Related searches: Lightspeed jobs | Lightspeed salaries | Lightspeed benefits | Lightspeed interviews
      ReviewsLightspeed reviews

      Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.