Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 131 reviews)); "Great people to work with" ((in 113 reviews)); "The culture was great" ((in 97 reviews)); "My team was great." ((in 44 reviews)); "Great work / life balance" ((in 37 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 52 reviews)); "Salaries are low and comp plan is very confusing." ((in 39 reviews)); "Layoffs happen often so the vibes are low right now honestly" ((in 27 reviews)); "But I know some people that does not have good manager." ((in 22 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Dec 29, 2023

All Flash, No Substance!

Sales director

Recommend

CEO approval

Business Outlook

Pros

#1 reason to work at this place was the people - this unfortunately used to be a positive thing. Benefits and if you actually work in office, Montreal office is one of a kind! Barista, lunches, and parties!

Cons

Corporate vibes, targets, numbers, sales, sales, sales, and more sales. Company talks about being "customer centric" but is the furthest thing from it. Company is run by a select few - you become a puppet they want you to become or you can look for something else as career advancement vanishes through the varying HR excuses.

Lightspeed Response

2y

Hi, thanks for your review and for the contributions you made during your six years with us. Your feedback is concerning - we strive to ensure our people have a positive employee experience. If you are open to it we’d like to understand the details behind what you’ve said here if you could reach out to our confidential email, people@lightspeedhq.com to give us specific feedback. It goes without saying we wish you all the best in your future endeavours!

4.0

Dec 27, 2023

Nice team and good culture

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture and gives opportunities to grow

Cons

Sometimes difficult to work with other teams in different time zones

Lightspeed Response

2y

Hi, thanks for your review and the impact you are making at Lightspeed. We are pleased to hear that you enjoy the culture of Lightspeed and can see the opportunities to grow! We agree that timezones can be challenging, and we know that everyone does their best at Lightspeed to try to accommodate one another and be as inclusive of timezones as possible - however it is good to be aware that this is a concern. Thanks again for your review.

5.0

Dec 27, 2023

Great place to cut your teeth

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Lightspeed has an inclusive, fun culture with excellent management.

Cons

The mid market and enterprise teams are small.

Lightspeed Response

2y

Hi, thanks for your review and the impact you are making at Lightspeed. We are pleased to hear that you find Lightspeed to be inclusive and fun and we are especially proud to hear that your experience with management to be excellent. Thanks again for your review.

Viewing 391 - 393 of 1,075 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

All Flash, No Substance!

Nice team and good culture

Great place to cut your teeth

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Jobs at Lightspeed