Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

63% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (55) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (16) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 128 reviews)); "Lots of genuinely great people" ((in 117 reviews)); "The culture was great" ((in 109 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 37 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 21 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

63% would recommend to a friend

(1,080 total reviews)

Dax Dasilva

77% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,080 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Sep 5, 2024

Best People

Marketing

Recommend

CEO approval

Business Outlook

Pros

The biggest pro at LS were the people! The culture was great

Cons

Poor salaries unfortunately. Benefits were decent not great.

Lightspeed Response

1y

Hi, thanks for your review and the impact you made during your time at Lightspeed. It’s great to hear your feedback regarding the people—we really do have some amazing and talented people working for Lightspeed. With regards to pay, we aim to pay competitively and regularly review this against the market and strive to provide our employees with great benefits such as flexible paid time off, health and wellness benefits, transit benefits for some locations and world class offices. Thanks again for your review and we wish you all the best in your next steps!

2.0

Aug 26, 2024

Go only if you are desperate

Product manager

Recommend

CEO approval

Business Outlook

Pros

Established processes because of past history. Very easy to sit back and go with the flow - management expects no results.

Cons

Disorganised org, no direction, management is clueless and doesnt have clear goals, no strategy, no gtm. Apply only if you are desperate or want nothing of your career.

Lightspeed Response

1y

Hi there, thank you for taking the time to leave a review. We are sorry to hear your feedback around management. We are always open to feedback and would encourage you to reach out to our confidential email, people@lightspeedhq.com. Wishing you all the best in your next career step.

4.0

Jul 25, 2024

Good Spot

Implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good food, good people.

Cons

They do not pay well, and management is a bit iffy.

Lightspeed Response

1y

Hi, thanks for your review and the impact you made during your time at Lightspeed. It’s great to hear your feedback regarding our people and benefits. With regards to pay, we aim to pay competitively and regularly review this against the market. As you’ve acknowledged, we also strive to provide our employees with great benefits such as flexible paid time off, health and wellness benefits, transit benefits for some locations and world class offices.

Viewing 379 - 381 of 1,080 Reviews

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Support Specialist, German speaking

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Customer Experience - Enablement Manager

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best People

Go only if you are desperate

Good Spot

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Jobs at Lightspeed