Lightspeed reviews

3.5

61% would recommend to a friend

(1,073 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team, highly motivated and genuinely skilled sales people who care about their customers.

Cons

Target distribution has p until recently been managed at global level, menaing its luck of the draw in terms of he way targets are assigned. Some teams benefitting from super low easy to achieve targets while others unfairly burdened with massively overforcasted targets. The way targets are distributed has changed recently to try and rectify this. Also the company has just announced a wave of redundancies, not having any major impact on the UK teams (more so in NOAM) but still never a pleasant experience.

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Lightspeed Response
2y
Hi there, thanks for taking the time to leave a review and for the impact you’re making here at Lightspeed. It's great to hear that you work with a highly motivated and skilled team - we think we have some of the best talent in the market! With regards to targets, you are right, this has changed recently with a view to address some of the concerns you have raised. Regarding layoffs - these are not something we do regularly and when they have occurred, there is much consideration given and it is to enable us to ensure we can continue to invest in growth in our product and in our customer experience. We value all feedback. Please feel free to reach out to your manager or People Business Partner if you see inequitable targets still occurring. Thanks again for the positive impact you’re making!
3.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, culture and atmosphere.

Cons

No transparency with direction, unattainable targets certain months. Very cliquey.

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Lightspeed Response
2y
Hi there, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It's great to hear that you enjoy the benefits and culture Lightspeed has to offer. With regards to direction, since this review has been left, we have communicated a short and long term direction and hope this will go a long way in helping you to have confidence in what we are working towards as a business. We value all feedback. Please feel free to reach out to your manager or People Business Partner if you wish to provide more details. Thanks again for the positive impact you’re making!
4.0
Apr 9, 2024

Work Culture vs Company Direction

Recommend
CEO approval
Business Outlook

Pros

Very positive work environment, fun and dynamic.

Cons

Organizationally, not always the best structured.

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Lightspeed Response
2y
Hi there, thanks for taking the time to leave a review and for the impact you made during your time with Lightspeed. It's great to hear that it was a positive, fun and dynamic experience for you. We appreciate the advice you have given and there are certainly a lot of streams of work leveraging how automation can help strengthen the company. Thanks and we wish you all the best in your future endeavors.
Viewing 346 - 348 of 1,073 Reviews

Glassdoor has 1,209 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.