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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,071 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Senior management

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      May 24, 2024

      Great company to work onsite

      Implementation coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers permanent work from home opportunity for employees far from the office.

      Cons

      Not collaborative and inclusive in remote workers.

      avatar
      Lightspeed Response
      2y
      Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It’s great to hear you enjoy the permanent work from home opportunity, however we’re saddened to hear you don’t feel like the environment is inclusive of remote workers. We take all feedback seriously and would love to hear any ideas you have to support the diverse needs of our globally distributed employees - would you be open to emailing any ideas to our confidential mailbox people@lightspeedhq.com? Thank you for taking the time to review!
      1.0
      May 23, 2024

      Burn and Churn Factory

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      My manager cares, but at the end of the day, is a cog in the wheel and towing the company line by burning us out.

      Cons

      -Unreal quota targets - everyone is missing -If you're missing, they gaslight you into saying you are not working hard enough, managing your time effectively. -Focused on vanity metrics instead of revenue generating activities -Expectation that you pay out of pocket to be able to hit your targets (hospitality vertical is expected to dine at the restaurants they are prospecting, but expense account is not enough to cover the massive quota, so AEs are expected to make up the difference out of pocket - they will never officially admit to this though) -micromanaged like CRAZY -would never recommend anyone to work here in my role

      avatar
      Lightspeed Response
      2y
      Hi there, we’re so disheartened to hear this feedback. We want all Lightspeeders to have a great employee experience, feel supported to do great, impactful work and to want to recommend their role to others! We take feedback seriously and will follow up with the leaders in your division/location . Thank you for taking the time to review and share your perspective—if you feel you’ve gone unheard please reach out to your PBP.
      2.0
      May 22, 2024

      Very disorganised company

      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Unlimited holidays Hybrid working

      Cons

      There doesn't seem to be a clear strategy to make Lightspeed products different or better than competitors Leaders in different verticals do not seem to communicate at all Lots of demotivated and miserable people

      avatar
      Lightspeed Response
      2y
      Hi there, thank you for taking the time to leave a review and for the impact you made during your time at Lightspeed. It's great to hear you enjoyed the benefits we had to offer. We try to ensure that we provide lots of opportunities for our people to provide general feedback and gather ideas. However it sounds like some skip-level meetings here may have helped to capture your feedback on issues. We take all feedback seriously and will follow up on this with leadership. It goes without saying we wish you all the best in your next chapter.
      Viewing 316 - 318 of 1,071 Reviews
      Related searches: Lightspeed jobs | Lightspeed salaries | Lightspeed benefits | Lightspeed interviews
      ReviewsLightspeed reviews

      Glassdoor has 1,207 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.