An amazingly clear demonstration of obtuse senior management ineffectiveness.
Pros
The benefits provided are better than most companies in the industry (controls.) Some very good people - technically competent and willing to help - are working there. An industry leader in technology.
Cons
Regional management has NO concern except the bottom line. They intentionally understaff field personnel (to save labor costs) and drive the people they do have to the burnout point. Salaried field staff is EXPECTED to work 60+ hours weekly. Anyone NOT willing to do so is subject to unequal treatment, fabricated bad reviews, and management harrassment. Customer satisfaction is secondary (at best) to the Bottom Line of regional and higher levels of management. Employee issues are even lower on the priority list. "Empire Builders" abound, and brown-nosing is the most effective means of advancement and better treatment. Regional and Branch management talk a good game when it comes to promoting "teamwork," but are unaware of how to even begin to "Walk the Walk."