The GWS business provides Facilities Management services at Customer-owned premises. Therefore there is a tendency for employees to view their own location in isolation from the Head Office. This is often exacerbated by the fact that those employees have been transferred from the Customer when the FM services were outsourced.
Management seems to be driven by the "the next big thing" principle. What is flavour of the month this week, is soon yesterday’s news. If you find yourself working on one of these initiatives, remember to keep a look out for the warning signs that signal a change in direction. If you do find yourself at risk, it is also a good idea to remember that GWS are all about Talent Acquisition and very little about Talent Retention.
There has also been a tendency to create excessive layers of management. The over-use of the title Director, especially for managers with only one or two employees or minimal Departmental responsibility is a symptom of this. When it comes for efficiencies to me made it is notable that the "Directors" are rarely on the target list.
Despite being keen to be seen as a conscientious and ethical employer, who retain and recognize their employees. they are quite capable of putting these values to one side when required and the exit process for those chosen for "right-sizing" is very efficient and fairly ruthless.
