Pros
The company has nice benefits. The position itself no trills. Nothing changes often. You sit a lot. Free lunch on the last day of the month.
Cons
The concept of the job is to blast out as many bills as possible. Then you are graded based on your accuracy and speed monthly. You can only have one mistake for the whole month. Management is negative. You have a monthly 1 on 1 and after any comments you make during the meeting your manager will email you an summary with negative comments after what you said. You work at cafeteria style tables and for it being a HVAC company the temperature is boiling hot from spring to fall. Almost nothing is ever scheduled everything is just winged. You have to compete for work. You are REQUIRED to continuously click refresh until work shows up. Then claim it fast as possible. This was called the Hungry Hungry Hippo method. If you don't do this you will fail to reach their quota. This was explained to me after I was put on a Performance Improvement Plan. There's a point tier system youre reviewed with. If you miss a goal by .05 they talk to you like you critically need help. That .05 can cost you 20% on your review. There is zero thinking ahead. This is a 'not a problem until it's a problem' environment.