Intact reviews

3.9

75% would recommend to a friend

(2,158 total reviews)
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Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 7, 2025

Inept Management

Recommend
CEO approval
Business Outlook

Pros

Great Co Workers Easy to get to by Transit

Cons

Management is incompetent and toxic. Lots of turnaround, leading to impossible work loads. Adjusters get blamed for being behind, but stopped offering OT Micromanaging at the highest level

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Intact Response
8mo
Thank you for taking the time to share your experience. We regret to hear that you feel this way as it's so important to us that our leaders are open, inclusive, caring and fair as part of our Employee Promise. We're committed to providing continuous training and resources to help our managers deliver on this promise and be their best leader for their team. We're sorry your manager didn't support you to the level of your expectation. We continuously develop our leaders to improve management.
1.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and work/life balance

Cons

Last 3 years I did felt as working for a Canadian company.It felt more like working for an Indian company managed by Indian managers and mostly Indian co-workers.There was lots of favouritism with a toxic environment and incompetent managers.

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Intact Response
10mo
We regret to hear that you feel this way. At Intact, our value of respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive workplace where all individuals feel valued, respected and heard.
2.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Comprehensive benefits package that supports employee well-being. Flexible hybrid work model promoting work-life balance. Regular team social events that encourage camaraderie and connection. Multiple office locations available, offering flexibility and convenience. Rapidly growing company with opportunities for advancement and innovation.

Cons

Leadership lacks product expertise, sets unrealistic timelines, and fosters a culture where office politics are rewarded over merit. Job responsibilities feel split between managing internal politics and delivering actual work, making productivity and focus difficult. The environment is overly competitive, prioritizing individual visibility over team collaboration and shared success. Bullying behavior is not only tolerated but sometimes encouraged by leadership, with instances of passive observation or even active participation.

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Intact Response
11mo
Thank you for your review. This is not the environment we strive to foster and regret to hear that you feel this way. We value all of our people and it's important to us that you feel your voice is heard and you can be your best on our team. We wish that we could have had the opportunity to address your concerns while you were still with us.
Viewing 91 - 93 of 2,158 Reviews

Glassdoor has 2,924 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.