Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 138 reviews)); "Good work/ life balance" ((in 58 reviews)); "Good benefits in the office" ((in 58 reviews)); "Some great work and colleagues" ((in 33 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 52 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 37 reviews)); "Salaries are low and progression inexistent." ((in 34 reviews)); "Career opportunities and training is poor" ((in 16 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

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Intact Insurance UK reviews

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3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 29, 2026

Good place

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Friendly staff. Employer focused most of the time

Cons

Was made redundant so sad about that

Intact Insurance UK Response

4mo

Thank you for taking the time to share your experience of working here. We are delighted you have had such a positive time with us and wish you every success in the future

3.0

Jan 7, 2026

Satisfactory

Trust account officer

Recommend

CEO approval

Business Outlook

Pros

You have alot of exposure to different accounting functions, wide range and use of excel and banking platforms

Cons

Work load and time management in the sense of working overtime other than that rather satisfied with the organisation

Intact Insurance UK Response

4mo

Thank you for taking the time to share comments about your experience working here. We always want to ensure our people have a good work/life balance, and we are sorry this hasn’t been you experience. This is something we will raise to leadership teams to ensure they have an open dialogue around workload

2.0

Dec 17, 2025

Employees are under-appreciated

Senior qa analyst

Recommend

CEO approval

Business Outlook

Pros

- Work from home benefits. - Company is quite diverse.

Cons

- The employees are underpaid. - The salary paid isn’t justified for the amount of work done. - There is high level of micromanagement. - The benefits are minimal. - Managers are very reluctant on approving and getting things done on time. - HR approvals take forever. - Hikes and promotions are almost impossible irrespective of your performance.

Intact Insurance UK Response

4mo

Our peoples’ voices are so important to us being the best we can be, and we thank you for sharing your experiences. We take all comments around poor management very seriously and strive to improve and develop our leadership capability as part of leadership success factors.

Viewing 25 - 27 of 1,118 Reviews

Jobs at Intact Insurance UK

Intervention Claims Handler

Halifax, England

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Assistant Underwriter

Recruitment Business Partner

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Good place

Satisfactory

Employees are under-appreciated

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