Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 138 reviews)); "Good work/ life balance" ((in 58 reviews)); "Good benefits in the office" ((in 58 reviews)); "Some great work and colleagues" ((in 33 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 52 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 37 reviews)); "Salaries are low and progression inexistent." ((in 34 reviews)); "Career opportunities and training is poor" ((in 16 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

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Intact Insurance UK reviews

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3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 4, 2026

Worst company I've worked with

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Onshore management is good and cooperative

Cons

Indian management is egoistic and do favoritism.

Intact Insurance UK Response

4mo

Thank you for taking the time to let us know about your experiences whilst working here. We will ensure that your comments are passed along to our local teams for them to pick up.

3.0

Jan 30, 2026

Intact

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hours, Colleagues, Team leader and canteen

Cons

KPI’s targets, Management and pay

Intact Insurance UK Response

4mo

Thank you for sharing your feedback. We work with our managers to ensure that any targets set as part of your role are both reasonable and achievable, so we are very disappointed to hear your experience with target setting.

3.0

Jan 29, 2026

Undervalues staff

Bi claims handler

Recommend

CEO approval

Business Outlook

Pros

Pay is competitive. Good bonus.

Cons

Staff are undervalued. Seems to be case of last in, first out following recent purchases/sales. Very much a case of looking after existing staff.

Viewing 22 - 24 of 1,118 Reviews

Jobs at Intact Insurance UK

Intervention Claims Handler

Halifax, England

View job

Assistant Underwriter

Recruitment Business Partner

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Intact Insurance UK

Intact Insurance UK reviews

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Worst company I've worked with

Intact

Undervalues staff

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