Indeed reviews

3.8

69% would recommend to a friend

(4,536 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Happy Hours, Free Food and Drinks. Most of the people you work with are fun spirited and entertaining. Young Atmosphere.

Cons

Where to start.... The Turnover: The turnover over is so bad that management is kept busy everyday interviewing new people to replace the ones that are leaving. About every 2 weeks someone is either fired or leaves, and about every 3 months a director usually takes off to a more stable company. The Turnover is due to a couple of reasons: 1. No Leads For Salesman Indeed has the attitude that all their salesman should find their own leads. Going into the job you know this full well. Yet they don't tell you how atrocious and overworked their potential clients are. Prospecting takes up a good portion of your day and most often you have to do it after work, on weekends and holidays in order to find a few companies that haven't been called 20 times before you. A good lead is usually passed from director to Account Executive, but usually all the leads go to one or two chosen reps on your team....leaving you with nothing. Example: Someone had recently left the company making their book of business or prospects up for grabs. Yet, the directors have the ability to distribute the leads as they see fit. There were about 9 people on our team. All said and done two or three reps got the majority of the leads (About 60+), while the rest of us got about 5. Extreme imbalance. 2. Unrealistic Quotas Indeed is trying to reach figures that for more then 50% of their sales force they are impossible to reach. And they are trying to make it harder for their sales reps by placing package limitations and very high minimums for prospective clients this coming year. The Management Indeed's director's are very inexperienced and have little to no experience managing a team. Indeed basically promoted the salesman who were a part of the company a few years ago, when the sales floor wasn't so crowded. They do not know how to manage a team. The Pay Indeed pays horrible when comparing it to other tech companies. Their base pay for their new salesman is way below the average. Throughout the recruitment process and early on in your training you will commonly hear that you will make 80k-120k. This is pretty much false. Take it from my experience... My training class had 10 people in it. Over a 6 month period 4 people had left, out of the 6 that stayed, only 2 were making quota. And this is at the point were your quota is not fully rampped up to the full amount you will have to reach after a year of being with the company. Now, out of the original 10, only 2 stayed and 1 out of those 2 is hitting quota. Please look elsewhere and do not take a job with Indeed.com. The recruiters sugar coat the company to make it look far more stable then it actually is. But in reality they are just putting lipstick on a pig. Do not take a job with this company. You will highly regret it.

2.0
Apr 22, 2013

Bad Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food daily: lunch, breakfast, dinner Great colleagues: bright, talented group to work with Great product: really believe in Indeed as a product Engineers seem to have a great time!

Cons

Lack of training: the on-boarding process for my team was not good. There are no training processes in place at all, and it's sink or swim. Lack of work/life balance: it is expected that you work above and beyond 40 hours, which wouldn't be an issue if work/life balance weren't put forward as one of the great things about the job. Be honest about what you expect from your employees. Don't just say what they want to hear to get them to sign on the bottom line. That creates unrealistic expectations on both sides. Bad management: there's a culture of throwing other people under the bus to save your own hide. The turnover is extremely high in some places, so make sure you ask how many people have done your job in the past year before you taken it (this is highly indicative of poor training and management).

1.0
Apr 18, 2013
Recommend
CEO approval
Business Outlook

Pros

You can make a lot of money. Young, fun co-workers. Stocked fridge with beer and any snacks imaginable. Great company and a decent product to sell. The company has the chance of totally taking over the marketplace and your potential earnings as a sales rep are very high. Easily more than $100k/year.

Cons

I don't know who is giving Indeed such good reviews... It must be people outside of the sales organization. Once Indeed was bought out, they totally lost sight of what actually matters in sales - SALES. They are forcing all of their strongest sales reps out by letting their sales "leaders" (managers) ruin the experience for everyone. They have no long term plan and seem to take things day by day. Their sales managers, besides the ones that were promoted internally, have never sold PPC advertising and don't bring any value to the company. They are, in reality, just stat checkers who's primary responsibilities consist of micromanaging and forcing people to make 60 calls a day despite what their day consisted of or how much revenue they bring in. This forces everyone to make fake phone calls throughout the day. Literally, EVERYONE, spends hours of their day making fake phone calls when they should be focusing on selling new business and growing existing accounts. They do not care about the amount of meetings you set, amount of deals you bring in, or revenue sold. They only care about the number of calls that you make. This really just shows how they lack management experience and the ability to think logically. They promise big things to people that are interviewing, but the reality is that you will likely be fired or leave Indeed within the 1st year. Only around 5 people (out of 100's of sales reps) were promoted in my time being there which shows that it is either "up or out" at Indeed. Most of the time, it's out. This has ruined the morale. I did not know one single person that was happy working there. It's really a shame that Indeed has gone this direction. Their turnover is horrendous, but they hide those numbers by forcing people to quit by paying them off to say they resigned rather than actually firing them. Additionally, the sales managers are highly unprofessional. They corner you in a conference room so they can yell, curse, and scream at the top of their lungs. They have no idea how to motivate and instead just make everyone feel like they are not good enough. In other words, no matter how well you are doing or how much effort you put in, you should be doing better. Nobody last 2 years in sales here besides a few people recently. These people will leave Indeed in the next few months if not promoted, and Indeed could care less. If you have a good job or a job with any type of security, stay away from Indeed. Otherwise, you will just be looking for something else within the next 6 months.

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