Indeed reviews

-Lack of diversity -Unprofessional environment -Managers favor friendship and partying over professionalism, strong work ethic and process improvement -Subjective goals, bonuses are at management discretion with no true guidelines or parameters -Lack of defined or built out processes in CS -No real focus on employee development -Lack of collaboration across departments -Pay is ok but not amazing -Boring and uninspiring

Its a call center where the managers take no time to actually build up talent, they just demand you hit daily call metrics (45 dials and 120 minutes). You get looks if you go to the toilet at 9:45am, as that is a "call block" time. The managers demand that you sell the highest end product for every situation, even if the company only needs 1 hire. It's all down to management and the only criteria to be a manager in there is "are you willing to yell at people about metrics". Sad because when I first started, it wasn't this way...