Indeed reviews

3.8

70% would recommend to a friend

(4,529 total reviews)
avatar

Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Sep 22, 2018

Bad management

Recommend
CEO approval
Business Outlook

Pros

comp is good but no others

Cons

Senior management is hopeless I started in may in the APAC HR team and management is incompetant. management thinks they know every thing but I use to work as a HR consultant at a big company and know sooooo much more then them. most dont do anything or not much work. i am thinking of leaving

avatar
Indeed Response
7y
Thanks so much for taking the time to leave us a review about working at Indeed in Sydney. It’s disappointing to hear that your experience on the HR team has not gone how we would have hoped. We hope you have shared your frustrations through hrsupport@ or our confidential hotline, as we'd like the chance to keep you happy.
3.0
Jul 26, 2018

Sr Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice financial compensation for an inside sales job, great perks, insurance, benefits, and nice office. Great team events when we have them once a qtr....happy hours are OK

Cons

I don't even know where to begin. For starters if you CAN NOT make 70-80 calls EVERY DAY NO then do not work here. There's a lot at this company in Sales that is flawed behind the scenes...... Do not let the big brand name fool you. I know it's great working for a big name company but you need to be prepared for what the job entails. They want an army of people. If that is not you do not work here you won't be happy because of the stress of trying to follow suit. You have an hour to hour schedule. You have task after task. They "try" to not micromanage but they will forever hover bc how they have designed their sales process to be inefficient. People walk around here looking stressed. People barely talk throughout the day because of all the issues in sales that burn them out. 1)CRM is archaic 2) Lead generation is archaic and completely unorganized The metrics are not designed to solely help you sell. They are designed to show productivity fake it until you make it productivity. It could be a lot more simple and effective. Leadership does not fix issues that are ongoing, they are not willing accept people who inquire for improvements and are capable to question things to implement change. Again, they want you to be robotic and if you can't do that you will not be happy. Indeed seems to be focused on culture, well not sales, they do not encourage culture in sales. They do not care about budgeting for events they want you to hit your 70, 80 dials and do all the backend work in spite of how noticeable it is walking by someone and see their face burnt out. We should budget for sales to feel more connected to one another after all the hard work that only sales people understand.

avatar
Indeed Response
7y
Thanks for sharing your experience on the sales team at Indeed. We want to make the world’s #1 job site one of the world’s #1 places to work, so it’s great to hear your positive feedback on our benefits, compensation and the perks we offer. However, there are a couple of points that we’d like to address. The number of expected calls for an Account Executive, is 60 per day. If you’re being asked to hit more than that, please share your information via inside@indeed.com so we can research further. You’re correct that our Sales team are the frontline of our business and therefore a vital part of our success. We’re committed to evolutionary change, and we are implementing a new global CRM to support sales. We want to foster an open feedback culture at Indeed through our quarterly feedback and manager effectiveness surveys. We also have our internal ‘Indeed Feedback’ system which you can use at anytime to provide feedback. We care deeply about the welfare and wellbeing of our employees, providing yoga and meditation options, as well as a confidential employee assistance helpline. But we do welcome further feedback from our people so please use the email address above to give us more details.
2.0
Apr 11, 2018

Top Down Boys Club

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many roles are remote. Benefits are decent.

Cons

There is no transparency in anything that is done here. All initiatives are top down behind an iron curtain. They claim they can't give their sales team a compensation plan in writing and there is no simple way to know if you have been compensated correctly. Sales reps will have a hard time getting management to remove obstacles so you can focus on selling or to help in any way unless you are part of the boys' club. Internal processes are a nightmare as they do everything on spreadsheets and Google docs. Sales is not allowed to create any content for customers, including proposals - You must rely on a team of inexperienced reps who are paid by the hour to do this. Sales is measured by transactional metrics (ie: number of meetings each week) which prohibits focus on true solution selling that benefits the customer.

Viewing 133 - 135 of 4,529 Reviews

Glassdoor has 5,378 Indeed reviews submitted anonymously by Indeed employees. Read employee reviews and ratings on Glassdoor to decide if Indeed is right for you.