HubSpot reviews

3.4

55% would recommend to a friend

(4,145 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jun 29, 2013
Recommend
CEO approval
Business Outlook

Pros

- Resume stamp of approval - Everyone knows HubSpot in Boston - Lots of really smart, driven, and interesting people - You'll learn a ton about startups and build connections around Boston - Inbound marketing really is the future. - #GSD culture

Cons

- forced culture as they started to scale - absolutely no competence in middle management - lots of politics - favoritism - jerk attitude at times that makes you feel like what you're doing isn't worth anything - too many software rewrites - feature overloaded product

5.0
Jun 18, 2013
Recommend
CEO approval
Business Outlook

Pros

The best trait of HubSpot is by far the people - my co-workers make my days not just tolerable, but enjoyable. I think that I can safely say that everyone at HubSpot works hard, but not so hard that you lose the ability to have a life or friends outside of the office. If I've needed days or half-days off, I've never been given angry eyes or felt like I was being judged for it. On that note, the vacation policy is hard to beat. It was recently amended that you must take two weeks minimum (to cover for the dark side of "no vacation policy"), but can take infinity otherwise (the company meeting actually used the infinity symbol). I feel challenged at my job - not in a way where I feel I cannot succeed or am fighting an uphill battle, but in the way where each day has some new challenges and isn't the day that it was before. I work an eight hour day regularly and do not feel pressured to work more, nor is my workload one that requires more. I think one of the biggest pros though is that I can tell that the management actually actually cares about the employees - and not in some superficial "You matter to us" way, but in a real, "We invest in you and do things to show that how you feel is actually important." It's little things, but when there was a city-wide emergency, they made sure that everyone was safe, accounted for and had a way home; they survey us and list our grievances publicly, giving a plan of action for how to deal with them; the founders and executive team sit at open desks and encourage anyone to stop by. It's in the things that no one expects or requires that show a real investment in the employees.

Cons

Some positions are clearly in a better spot than others - those on the sales side are clearly (and not unjustifiably) pushed to reach their numbers. Sometimes, hitting those numbers comes with on-boarding customers who may not be ready for HubSpot, which can burden members of that team, as well as support. Additionally, there appears at times to be a divide between support and other parts of the company. HubSpot is valued for its support team - you can call in and have someone answer the phone, most times, within a minute - and be walked through almost any problem you have. However, there is palpable tension over the compensation of this team and the value that seems to go sometimes unmentioned.

4.0
Jun 16, 2013

A great place to grow your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- If you kill your numbers, you can switch departments and work on pretty much whatever you'd like. It used to be encouraged even more, but you can start a project on the side that you believe in, and if you prove its worth, you can turn it into your full-time job. - Lots of flexibility. Unlimited vacation policy is what you make of it -- too many people guilt trip themselves out of going on vacation. You can also work remotely whenever you need to, no questions asked. - Extreme transparency, even as the company is growing. If anyone complains about transparency going away, it's their own fault for not keeping up with the internal wiki. - Opportunities are not based on age, but on talent and results. So if you're a rockstar, you can progress in your career relatively quickly. - A ton of smart people to learn from. - Nice benefits. - Great location near a T (green line, but it's better than driving!)

Cons

- Compensation. I had to fight for what I get now, and I still know I could be making more elsewhere. - Very cliquey and reminiscent of high school. It wasn't always this way, just within the past year or so. - The culture has been a bit forced lately. Lotttts of talking about it, without any real improvements being made. - The hiring bar has gotten so low. We're looking for cultural fit so much that we're bringing in people who are chatty and social instead of being productive and knowledgable of the field. - The kitchen area is consistently gross. - Very cramped working quarters (and you literally have to wait in line to use the restroom), but we're getting tons more space so this should be getting better by 2014.

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Glassdoor has 4,732 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.