HubSpot reviews

3.4

54% would recommend to a friend

(4,172 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Aug 25, 2018

Great flexibility, mediocre compensation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Open forum for resource-sharing, giving and receiving feedback - Unlimited PTO - Fast-paced and GSD mentality - The opportunity to create your own projects and run with them with very little red tape - Opportunities for career growth and development

Cons

- Compensation is very low for the industry standard

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HubSpot Response
7y
Sorry for the delay this came out while I was on sabbatical. Thanks for the feedback, and glad to hear that you feel we hold true to our promise on autonomy and pace, I appreciate that. With regard to compensation, sorry to hear you feel that way-we spend a lot of time benchmarking our compensation data (both base and equity) with norms by location, team, experience, you name it, but if you have a specific concern about your own comp, would love for you to consider chatting with your HR business partner--it helps us get a bit more granular on your concerns and ensure we follow through on them. Appreciate the feedback and thanks for being a HubSpotter! -Katie
4.0
Aug 13, 2018

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots to write here. The month-long new-hire onboarding is very intensive but a good bootcamp for learning about the company, the product, and the industry. As long as you are hitting you're number, you can enjoy the amenities of flexible work (remote). Their investment in building a culture team shows as an employee with numerous events at the office as well as after hours/weekends. My favorite part of working here was the learning - from colleagues as well as the Hub Talks where they bring in executives from other companies to share their story.

Cons

In sales, it was a bit of an extra grind with monthly quotas which further amplified "what have you done for me lately" feeling. There would be pressure to oversell/force a sale too quickly at the expense of hitting a monthly number from your direct managers/directors at points. Managers also are overworked/spread too thin so the employees that work under them get limited development/coaching because their manager is often running around in meetings, interviews, etc... This in turn leads to the 1:1s to be about your forecast and spreadsheets and less on coaching and developing with deals. There was also a lack of development for reps wanting to move into manager roles - a lot of it is left to you with the expectation that you won't get a manager job until having interview several times.

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HubSpot Response
7y
Thanks for being a HubSpot Alumni from our sales team, and for sharing your feedback on this review. Over the past six months, we've added a bunch of resources in both sales and within People Ops to help address ongoing learning and development of reps and to streamline onboarding with all the new products we have, so I hope we are delivering on your feedback already. Thanks for taking the time to share it, and hope we see you very soon! -Katie
5.0
Jul 30, 2018

Remarkable Onboarding Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After 6+ years at agencies, to say that I was nervous to start at HubSpot was an understatement. I was starting in a new role and in a brand new industry, but after my first day of training, I knew I had made the right decision. The onboarding experience was something I had never encountered before and made my transition comfortable. Beyond product training, thanks to my manager I had my own training and onboarding projects that set me up for success. I continue to learn each and every day at HubSpot and love working for a company that is so transparent, flexible and values each and every employee as individuals embracing their strengths and differences.

Cons

It's truly up to each and every manager to set up new hires for success. The L&D team is fantastic with robust product training, but I'm not sure I would have felt so secure in my new role if I hadn't had the specific onboarding projects from my manager afterwards, so I would continue to encourage managers to put the effort into thinking about the best way to train new hires for specific roles to ensure success.

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HubSpot Response
7y
I'm so glad you joined us and made the switch, and over the moon that you felt supported in your transition! You're spot on that we still have a bit of work to do from in training to on the job, but the amazing folks on our L&D team are hard at work bridging that gap in a multi-product, global-first company world--if anyone can do it, they can. I'm so ecstatic that you felt the time, attention and care folks put into your onboarding experience--we are so glad you're here, and appreciate your feedback and the thoughtful review! -Katie
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Glassdoor has 4,761 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.