HomeGoods reviews

3.4

50% would recommend to a friend

(4,159 total reviews)
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Ernie Herrman

50% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

The best reason to work here is the associates. The Family feeling, friendships are amazing. I always felt welcomed.

Cons

The customers are stuck up, picky and mean. Though they are some that are amazing customers the annoying and stuck up customers were the only con. Office culture is professional. Everything has a place. Leadership is great. Compensation sucks. Why, there are a lot of times an associate would go the extra mile for a customer but some don't even thank you. Then there is the heavy lifting for customers who are too spoiled to pick something under 10 pounds by themselves.

5.0
Jul 16, 2014
Recommend
CEO approval
Business Outlook

Pros

There are many reasons why HomeGoods is the perfect retail job. For one I have consistent working hours that never change unless i'm need earlier than my scheduled time. Its also a great for getting merchandising skills that could be helpful when applying for other retail job. They also reward there associates with gifts and gift cards.

Cons

The starting pay is very low.

3.0
Jul 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Co-workers are very friendly, willing to help others out, a majority of the coordinators are not stuck up and are actually nice. Flexible schedule. 45 minute lunch if you work a shift longer than 6 and half hours.

Cons

The amount of pay one gets for the massive amount of job responsibilities one has as a Sales Associate. Minimum wage for cashiering, carrying out furniture, assembling furniture, merchandising, carrying things for customers, taking phone calls, calling like 5 other HomeGoods for a customer to look for a specific item, organizing/recovery, processing returns, emptying "tanks"(rolling shelves of products), etc etc. While HomeGoods has about 15 billion dollars in profit every year, they should compensate the employees that make it possible. I guess the company is greedy enough to only give employees a 10% discount. Have to request days off 2 weeks in advance. Cashiers are blamed for item voids(taking an item off a total after having scanned it) when it really is the customers' indecisiveness to blame. So when item voids get above 1.5% management gets mad. Higher career opportunities are limited until someone leaves which many will not for a long time.

Viewing 4093 - 4095 of 4,159 Reviews

Glassdoor has 4,257 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.