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      GoTo

      Engaged Employer

      GoTo reviews

      3.7

      60% would recommend to a friend

      (1,407 total reviews)
      avatar

      Rich Veldran

      48% approve of CEO

      42% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      May 12, 2017

      The Mouse That Swallowed the Elephant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      So many good people Great office spaces and employment perks Great technology and products

      Cons

      Failed merger integration leadership Screw the customer to hit the numbers mentality since close of merger Bad strategy (failure to understand the challenge, incoherence, lack of focus, etc.) Chaotic decision making and follow through Very little transparency (and poor communication generally)

      avatar
      GoTo Response
      9y
      Dear Colleague, thank you for remaining a dedicated leader at LogMeIn for more than 10 years. I very much appreciate your investment of your time and work into our company. As you’ve seen, a merger of our size is complicated with much change, new processes, new leaders, new systems, etc. This Summer, more product and company strategy elements will be rolled out and we will continue to strive for transparency at our monthly all-hands meetings, internal communication posts, and with information from your manager 1-2-1s. Your manager and HR Business Partner are good resources for both information and help. Know that we want to hear your voice so we may effectively transition through this integration. As Chief People Officer, my responsibility is to ensure our new company's culture allows you to do your best work. If you are comfortable, please reach out to me personally for a meeting. I would be happy to have deeper conversation as to how LogMeIn can improve. Sincerely, TJ Ewing
      1.0
      May 3, 2017

      It's only getting worse

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      In reality, the onlly thing that is keeping me coming into the office are some of the people. We have a shared pain and whilst that won't fix things it at least makes it bearable as we seek alternitives.

      Cons

      The merge hasn't and isnt going well. I get there was going to be a transition period but this is awful. Staff are unhappy and no one is listening or care as to the root cause of it. People are stealing accounts and hiding behind management favouritism. I no longer feel connected to the company which is funny considering what our products do! Little to no leadership to look up to at all which makes being in one of the global offices even tougher.

      avatar
      GoTo Response
      9y
      Thank you for the time you’ve taken to provide this feedback. We recognise that the integration period has been challenging and at times frustrating. We will continue with our efforts in building what we believe will be a successful business, underpinned by a culture that empowers our employees to perform at their best. Whilst some difficult decisions have had to be made in this process, we are working hard to build a supportive culture and a strong team in APAC and we would encourage you to discuss any specific concerns you have with your manager or with me. - Emily
      2.0
      May 2, 2017

      Used to be Great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers - we all worked our butts off to try and make the changes/requests we'd receive from management all while trying to keep a positive attitude Fun atmosphere - young culture which brings energy and fun into all work activities Ability to travel abroad to different offices multiple times

      Cons

      Management lacked guidance and strategy - we were often just rushing from one fire drill to the next without really knowing why Don't understand the value that some of their employees bring to the table - I worked with a lot of very smart people who were undervalued & unappreciated at times

      avatar
      GoTo Response
      9y
      We appreciate you taking the time to leave your feedback. From when you started in 2014, you saw much growth in our Boston office. It is great that you formed strong bonds with your co-workers over that time. We hope you were able to visit some of our other offices during your tenure. There's no question management is a top reason for employee retention. We have committed to monthly meetings for all people managers to beef up transparency and guidance. We are continuing to bring in leaders with strategic prowess to drive product strategy. Thank you again for your time spent with us, and we wish you the best. Thank you, Jason
      Viewing 1225 - 1227 of 1,407 Reviews
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