GoTo reviews

3.7

60% would recommend to a friend

(1,407 total reviews)
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Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

- Good work life balance. Flexible with when and where to work. - Good healthcare plans.

Cons

- Too focused on generating sales and neglect the importance of making great products. - Lots of yes men. Company culture, especially mid- to senior level, is very bad. There are a few employees who do not have the right skills but are placed at senior level positions. Lack of a strong peer and management feedback makes it difficult for the employees to know what they are good or bad at. You wouldn't receive the objective feedback for personal and professional growth. Sometimes it makes me wonder why the company is, to some extent, self-sabotaging its long-term health. - Don't live up to the core values they claim to champion. They claim to be key to move quickly and put customers first. This is not the case at all. Company product development is slow and put revenue before users most of the time.

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GoTo Response
8y
Thank you for leaving your thoughts on LogMeIn. We believe our greatest privilege is to develop and deliver great products, people, and financial results. LogMeIn is continually thinking about how our products can better serve our customers. Our products continue to win awards every year, and the creation of our Innovation Labs team will enable us to continually push the boundaries of discovery. During this first year of our combined company, many improvements were made to bring together GetGo and LogMeIn, but we did not deliver on training our middle managers. We recently brought on LogMeIn's first VP, Learning and Development to spearhead key learning initiatives such as Leadership Development in 2018. At the end of the day, we want you to feel as LogMeIn allows you to do your best work of your career, should you have further concerns we suggest you speak with your HR Business Partner, they are your best resource to address the feedback you outlined above. Jason
4.0
Jan 16, 2018

IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Change, quick, work travel carrier

Cons

work life balance extra hours

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GoTo Response
8y
Thanks for your feedback. Please talk to your direct manager or HR Business Partner about your work/life balance concerns. We believe you should be able to unplug when you are off the clock. Continue to give us your feedback on improving your career at LogMeIn. Jason
5.0
Jan 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazing offices in San Francisco and Mountain View Great people Good pay Engaging work

Cons

Management is inexperienced and naive Company leadership is full of "yes men" not willing to take chances

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GoTo Response
8y
I have re-read your review several times to make sure I truly understood the advice you were giving me. As CEO of LogMeIn I wanted to respond personally to your review. I couldn’t agree more with your comment about the need to continuously hire top talent and develop and challenge our existing colleagues. However, given that we just completed a year in which we merged two sizeable companies, created a billion-dollar software company with more than 24 million users, and hired more than 600 new people, I admit to being a little perplexed by your comment about “not willing to take chances.” I recognize it’s sometimes hard to give direct feedback, but as an employee I have to believe you share my genuine interest in making our company even better, so I’d really appreciate the chance to learn more about your perspective and listen to your ideas. You have my email--please just drop me a note or message me so we can set up some time to talk 1-on-1. I look forward to hearing more specifics and sharing whatever information I can with you so that we can both better understand the other’s perspective. Thanks, Bill
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Glassdoor has 1,595 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.