GoTo reviews

3.7

59% would recommend to a friend

(1,410 total reviews)
avatar

Rich Veldran

48% approve of CEO

40% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Oct 6, 2021

Not the company it once was ...

Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home Really smart and nice colleagues Opportunities to learn and grow

Cons

Lack of product innovation has placed enormous pressure on Sales & Marketing, aggravated by substandard Marketing leadership and Sales leadership in North America. Disconnect between what values are supposed to be versus what's actually demonstrated Culture has disimproved massively since taken over by private equity leading to 'everyone for themselves' attitude and is compounded by poor senior leadership The company is actively becoming less data-driven and decisions are more chaotic Data governance extremely rigid negatively impacting timely delivery of insights to stakeholders (contrary to value of 'move fast') , yet it's the analysts who feel the consequences of dissatisfied stakeholders Good people management varies by team and too much underperformance is accepted

5.0
Oct 5, 2021

great culture

Recommend
CEO approval
Business Outlook

Pros

great culture, benefits are good

Cons

business is not doing as well as before

avatar
GoTo Response
4y
Thanks for your review, and highlighting our great culture and benefits. We know what we need to do to reach our growth potential, and we wish you the best in your next endeavor!
3.0
Oct 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- Competitive benefits - Viewed as human as opposed to employee

Cons

- Competing against Zoom in the virtual meeting space has not gone well. The customer retention issue impacts funding at all levels of the organization. Constantly being asked to do more with less - Constant corporate politics jocky-ing resulting in frequent reorganization which translates to changing strategies in a time where a strong plan is needed - Promotions and raises rates are abysmal compared to industry. Constantly being told to just be grateful to have a job during the pandemic - Organization that claims to be data driven refuses to make data driven decisions or empower the Analytics and Data Science teams that support them

Viewing 664 - 666 of 1,410 Reviews

Glassdoor has 1,598 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.