GoTo reviews

3.7

60% would recommend to a friend

(1,407 total reviews)
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Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Good place to work yes

Cons

Management didn't listen to recommendations

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GoTo Response
2y
Hi there, without knowing the specifics of your situation, we can’t address your management comment. We’re glad you appreciated our culture during your time here, and we wish you the best of luck on your next adventure.
3.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Mgr is good, team members are awesome.

Cons

Org change too much. Not stable.

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GoTo Response
2y
We agree, it’s the people that make GoTo a special place. We appreciate your thoughts and wish you the best of luck on your next adventure.
1.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- Internal Self-Paced Training Tools - Variety of internal tools to assist you with your current role

Cons

- Drastic changes to sales territories, partner territories, and sales processes every quarter resulting in lost sales and dissatisfaction among partners, making it difficult to track performance consistently. - Lack of consistency across sales teams, hindering unified efforts and creating inefficiencies. - Deficiencies in communication skills and proper management, leading to misunderstandings and misalignment. - Focus primarily on generating ARR without prioritizing current customer and partner relationships - Disorganized internal reporting and data management - Poor diversity and inclusion practices - Subpar pay, exacerbated by recent commission cuts - Non-existent work/life balance

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GoTo Response
2y
Hello, we appreciate your candor and want to acknowledge any frustrations you may have experienced. All decisions are strategic and well-aligned with our overall goals and objectives. We recently invested resources towards a new sales process that enables and upskills our reps in their selling activities and a comprehensive onboarding/continuing education program to ensure reps and their managers were supported and ramped efficiently on the needed skills to help them do their jobs more effectively. Regarding your comment about work/life balance, the flexibility GoTo offers is consistently ranked highest among our external reviews and internal survey results. We understand everyone’s experience can vary, but we believe balance is essential for GoGetters' overall well-being and success – and we foster it through self-care days and other generous policies. Thank you for sharing your feedback with us.
Viewing 382 - 384 of 1,407 Reviews

Glassdoor has 1,595 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.