Do your research first.... - Senior Account Executive GoTo Employee Review

1.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- Internal Self-Paced Training Tools - Variety of internal tools to assist you with your current role

Cons

- Drastic changes to sales territories, partner territories, and sales processes every quarter resulting in lost sales and dissatisfaction among partners, making it difficult to track performance consistently. - Lack of consistency across sales teams, hindering unified efforts and creating inefficiencies. - Deficiencies in communication skills and proper management, leading to misunderstandings and misalignment. - Focus primarily on generating ARR without prioritizing current customer and partner relationships - Disorganized internal reporting and data management - Poor diversity and inclusion practices - Subpar pay, exacerbated by recent commission cuts - Non-existent work/life balance

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GoTo Response
2y
Hello, we appreciate your candor and want to acknowledge any frustrations you may have experienced. All decisions are strategic and well-aligned with our overall goals and objectives. We recently invested resources towards a new sales process that enables and upskills our reps in their selling activities and a comprehensive onboarding/continuing education program to ensure reps and their managers were supported and ramped efficiently on the needed skills to help them do their jobs more effectively. Regarding your comment about work/life balance, the flexibility GoTo offers is consistently ranked highest among our external reviews and internal survey results. We understand everyone’s experience can vary, but we believe balance is essential for GoGetters' overall well-being and success – and we foster it through self-care days and other generous policies. Thank you for sharing your feedback with us.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
4d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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