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Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

3.0

28% would recommend to a friend

(19,301 total reviews)
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Chrissy Taylor

31% approve of CEO

37% positive business outlook

Enterprise Mobility has an employee rating of 3.0 out of 5 stars, based on 19,301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

19K reviews
1.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- I’ve never looked back

Cons

I worked at Enterprise Rent-A-Car for a period of time, and unfortunately, it was an extremely unpleasant experience. The company made a lot of promises about opportunities for promotion, but it was frustrating to realize that these opportunities were entirely dependent on job openings. I saw colleagues waiting for over three years for a promotion that never came, which was incredibly disheartening. Additionally, the constant pressure to maintain a positive attitude and make cold calls was overwhelming. It was almost as if the company wanted us to force a false positivity to create a certain atmosphere, which created an uncomfortable work environment. The pressure was so high that it ruined my relationship with my family and friends. One of the most concerning aspects was the company's apparent efforts to create a false positive image online. As part of training, every assistant manager was asked to create a perfect Glassdoor review, which seems to suggest that the company was worried about their online reputation. This is very problematic because it means that potential employees may be misled by these reviews and not fully aware of what the work environment is like. To be honest, I don't think I learned any valuable management skills during my time at Enterprise Rent-A-Car. Instead, my role felt more like that of a glorified taxi driver or delivery driver dropping off cars to customers I barely interacted with. I would not recommend this company to anyone who is looking for opportunities to develop their skills or to have a fulfilling job experience.

3.0
Sep 4, 2017
Recommend
CEO approval
Business Outlook

Pros

working w/ enterprise you will develop a lot of interpersonal skills that will help you in your personal life even if you're a shy person. enterprise gives everyone the valuable resources needed to succeed in this company (such as training classes, mentors, etc) you can also transfer to different division in the company if you no longer want to do daily rental. opportunities do open up very often and as long as you qualify you have a shot. if you're into sales and have a family and aren't really creative than this job is perfect for you. the career path is transparent and good energy for the most part. Alot of money can be made moving up in enterprise and in different divisions. you can become an area manager in 5 years and all level 3 positions make 6 figures.

Cons

LONG HOURS!!!!!!! the minimum you will work is 48hrs/week. your average pay check will be 1200+/- and after putting in 100hrs in a pay period is it really worth it? every monday you are in the office at 6:15 cleaning cars ...every day you are cleaning cars in a suit (for males) going on pick ups miles away to get customers who just complain. you work 9-11hrs everyday but saturday, which is about 5 hours. there is no work life balance because when you get home at about 630-7 youre dead tired and only have about 3 hours to do something fun until you have to get a full night sleep. BENEFITS. the benefits are super the bare minimum compared to any other company. they only match 3% and for your first year you have to work a full month to earn one day off. after 1 yr you get 17 days and can only carry over 5 for each year. there is no pension. Customers, enterprise is a service/sales business and the repeated customer types you will deal with can weigh you down. Body shops, the motto is to always please your business partners so it means bending over backwards to make sure theyre happy even if you dont have the resources too. Promotions, enterprise is a SALES JOB so if you are not a outstanding top preformer you will get over looked, even if you are qualifying and just average, the position will always go to the better seller. there are a lot of hidden politics in this job as well. so they emphasize that you have to get people to like you and upper management forms favorites early.

3.0
Mar 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Being able to work from home is a plus! Once you get the hang of it, the job is not hard to do for $12.50 an hour. I have worked from home before and I enjoy working from home. Working from home was the best part of my experience working in this position. All of the people I worked with were very friendly and the supervisors and managers were helpful as well.

Cons

You are chained to your computer and desk the entire time for an 8 hour shift with 2 beaks and a lunch hour, booking reservations and or begging for the caller to reserve a vehicle! The calls come in back to back to back to back to back with no time in between the calls to even take a sip of water, cough or sneeze if you needed to! You are thrown on the calls in the middle of training and those first days on the phone can be a train wreck, and feels like all the training received was for nothing. It is ridiculous, because as soon as you end one call, which you are told to end before the caller does, or this will be counted against you, the next caller is in your ear. Once the caller is in your ear, you NEED to be inputting the information in the systems, (hence STUCK at your computer). You can't take a breather to stretch your arms, legs or even yarn! To some people, this type of back to back calling may be OK. However, in my opinion, there really should be some break in between calls, if only a 10 second break in between the calls. I also noticed that even though the calls came back to back, it didn't make the time go any quicker throughout the day for me, it was 8 long hours of back to back calls with no break in between calls, NONE! It was to a point where I looked forward to team meetings and or one on one coaching sessions with the manager, outside of my scheduled breaks and lunch hour. Even though it is a work from home position, being chained to your desk and computer with no breathing room in between the calls could make it a not so pleasant experience, (it made it unpleasant for me). If you do not mind being STUCK at your desk and STUCK on the phone, with no opportunity to take a sip of water, stretch, yarn, cough or sneeze in between calls, then this may be the work from home position for you.

Viewing 31 - 33 of 19,301 Reviews

Glassdoor has 33,991 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.