I had a good time, my partner not so much - Customer Care Specialist Zalando Employee Review

2.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

My team was great, wonderful team leads and good working environment.

Cons

My partner also found work at Zalando, but her experience was not as good as mine. She applied for the job, but wasn't called to an interview. I accidentally found out one day that the HR team had booked an interview with her, but had forgotten to write or call her to notify her. She obviously couldn't make it on time as the interview was 30 mins later, but managed to reschedule the interview. After the interview she was told the HR department thought she suited the job, only to find out a couple of days later that the company now had a hiring freeze. She eventually found another job and started working there. Four months later the HR department contacted her again, and said that the freeze was over, and that she was on the top of the list of candidates. They asked her if she could start working April 1st, and she agreed. She then went on to resign from the other job she had managed to secure, and waited for April 1st to arrive. A few days later HR got in touch, only to explain the start date had to be pushed 6 weeks into the future. She was now forced to go unemployed for a month, all because of the HR department. Eventually she started working at the office, only to find that her team had a highly toxic working environment where colleagues went behind each others' backs and trash talked each other to the team leads, resulting in people being fired for dreamed-up reasons. My girlfriend unfortunately got sick a lot during her first months, and was eventually fired. It's illegal in Germany to fire someone because their sick leave ratio is too high, so instead she was told that she didn't comply with company processes and was to slow at work. Just a week earlier she had received praise from a superior for her skills, which proves she was fired on false grounds. Additionally to this, they told her that her skills were insufficient for someone who had worked there for 6 months, when she had in fact only been with the company for 5 months (remember the HR department postponing her entry-date?). A horror show of management. And I haven't even started to talk about how different teams were given different treatment by management. I'll let someone else tell that story.

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Cons

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Pros

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Cons

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