Would not recommend working in the Design Department - Product Design Manager Lightspeed Employee Review

1.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

I met amazing people here, but sadly, once they saw what was happening, they left.

Cons

• Toxic environment • Unprofessional behavior with clicky groups and politics • No career progression opportunities, only for the selected few who participate in flattery with leadership • High fluctuation • Lower salary than market, perks and health benefits I had a good time with a team that hired me, but due to multiple restructuring, I ended up with a manager who couldn't care less about me. I even doubt they have the professional knowledge to be in their position (lots of people's titles are boosted, and not by merit—directors with 6 years of experience are insulting to people who don't engage in flattery and have more professional experience). It's not the worst job I've ever had, but a close second. There are great teams like sales and engineering. But I'd stay away from any role in the design department—it's so toxic!

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Lightspeed Response
1y
Hi, thanks for taking the time to share your detailed feedback. It’s great to hear that you’ve met amazing people and enjoyed working with the team that originally hired you. However, we are concerned by some of your comments about your experiences within the design department. This is not the experience we want for our employees, and we take feedback like this very seriously. We’re flagging this for an internal review and if you wish to share any further details confidentially at people@lightspeedhq.com we encourage you to reach out there or to your People Business Partner so that we can address these concerns effectively. Thank you again for your honesty and for the contributions you’re making to Lightspeed.

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
5mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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