A sad state of affairs - Anonymous employee Lightspeed Employee Review

2.0
Jul 8, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people with the right intentions. Free snacks and lunches. Good perks with flexibility, gym, health benefits Growth with acquisitions

Cons

Seems great at first and on the outside, but it feels like a fake, shell company, hollow on the inside. Exec team is out of touch with employee issues, impersonable, and don't connect claiming spirituality when the company is in disarray with incompetent leaders who scream the loudest gets the attention and promotion. What is promoted in the book is the opposite of what's happening at the company. When you have a company full of "leaders" and no followers, everyone is going in all direction. Full chaos

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Lightspeed Response
5y
Thank you for your candid review. We’re glad to see the positive things you have to say about Lightspeed over your time with us. We understand that there are areas for improvement, and our goal is always to provide merit-based promotions where we look at a careful balance between performance and work quality. Furthermore, the culture you describe is not what we intend for our employees as our leadership is very focused on caring for and improving our employee experience. Thank you again for your feedback and for having devoted your time to Lightspeed for so many years.

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5.0
Nov 25, 2024
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CEO approval
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Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
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Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
5mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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