Disjointed company due of too many acquisitions - Product Design Manager Lightspeed Employee Review

1.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers somewhat ok/good salaries and stock options Great team that is motivated to do good work Huge potential to build great products

Cons

The company suffers from fragmented strategies resulting from numerous acquisitions over the years. Teams operate in silos, each with its own processes and priorities, which often leads to duplicated efforts and inconsistent outcomes. Design Leadership lacks empathy and vision; rather than fostering collaboration or encouraging innovative thinking, they tend to dictate direction without considering team feedback. Creativity and open dialogue are rarely valued. Talent Acquisition appears more focused on filling roles quickly than on ensuring long‑term success. Support and transparency are minimal, and employees often feel misled or unsupported throughout the hiring and onboarding process. HR does not have employees’ backs. Instead of addressing issues or holding poor leadership accountable, they tend to side with management, allowing toxic behaviour and mistreatment to continue unchecked.

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Lightspeed Response
4mo
Hi there, thanks for sharing your feedback and for your time at Lightspeed. We appreciate you highlighting the strengths you experienced, including the team and the potential to build impactful products. We’re concerned by the challenges you’ve described as this is not the experience we want for our people. We take this feedback seriously as we continue to improve how we work and lead together. We wish you all the best in your future endeavors.

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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