Some improvements can be made, but overall a good place to be. - Anonymous employee HubSpot Employee Review

4.0
Feb 3, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Non-monetary benefits and perks are great. People are absolutely awesome to work with and hang out with.

Cons

Compensation, Career Path. Wanted to second something another reviewer said about the Services team - everyone seems to say we are highly valued but it doesn't match in terms of compensation or career options, especially when compared to Marketing and Product. Since we're more of a boots-on-the-ground team that doesn't get a lot of exposure to other teams (we're always on the phone with customers), it's hard to feel valued beyond words. Easy advancement was a huge selling in my first year. now that I'm at the spot where it's time to look for a new opportunity, there aren't as many non-management paths as I would have hoped. I'm sure it's still better than a lot of companies out there.

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HubSpot Response
10y
Hi there, thanks for taking the time to share your feedback and the context around your experience on services--I know the team just put a ton of effort into increasing transparency around opportunities, so I'm curious as to whether that shapes your opinion on growth opportunities and how we can do better? On the additional opportunities, would welcome input on how we can best facilitate that in a meaningful way--we have the UnStuck program to help solve this pain point, along with content like the product team just produced on how best to connect with and join the product team, but open to any other ideas you have on how we can make this both more visible and more viable for folks. Thanks for all that you do for our customers, our services team is a huge element of our success, so really appreciate all that you do. -Katie

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