Great company,Whose Great Culture Should be Among It's Chief Concerns - Anonymous employee HubSpot Employee Review

3.0
Oct 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hubspot truly cares about its customers and employees. This is evidenced by the fact that Hubspot measures employee happiness the same way it measures customer happiness. Hubspot has great perks, does some grand things like the onsite gym and sabbaticals. There are also rumors of other cool things to come and history of delivering. HubSpot's leadership is very strong. If stock performance and revenue over-achievement are any indicators we're in good hands.

Cons

While Hubspot has made significant strides in identifying, hiring, and promoting well-qualified women to leadership positions; with lots of work still left here. Hubspot is sadly failing at having any people of color in leadership positions. This also extends to the monochromatic vibe in the, ironically orange-covered, office space. Put another way, Hubspot is lacking meaningful representation of people of color at all levels.

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HubSpot Response
10y
Thanks for the feedback--I would absolutely agree that we need more diversity throughout the organization, and hopefully you feel we've made that a greater organizational priority over the last year. With that said, it's a challenging problem to solve overnight, so we are working on a few plays that I hope will help long-term: the first was having the entire HEART team (that includes some of the folks who hire the majority of our org) check out Google Ventures' unconscious bias video, the second was sharing the metrics with our team (we're overdue for an update there, so more to follow soon there) and the third was to provide some of those resources to the company and then revisit the types of schools we are recruiting from to attract a more diverse set of candidates both in terms of race and overall background and experience. In addition to recruiting, we've been working on initiatives to make HubSpot more inclusive more broadly on the employee experience side--if you have additional ideas on things we can do there or resources we can provide, more than happy to provide them or work with you on adapting them for use at HubSpot.

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The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

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Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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