Terrible organization with new leadership - Sales Docusign Employee Review

1.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

$400 tech reimbursement every quarter, health insurance.

Cons

sales quotas/KPIs are constantly changing every few weeks. base pay is terrible. we're in sales to make commission, make our number actually ATTAINABLE. they have raised quotas 200% in the past 6 months (which is a number that no one has ever hit), they have made it more challenging to hit quota, and you now need to hit 75% of your number to make ANY commission. absolutely disgusting organization that has no care for its employees well being and all that we have done to grow this company. DO NOT WORK HERE, run if you get an interview! morale is absolutely terrible as well as everyone is extremely frustrated with upper level management and the constant changes. no increase in base pay no matter how long you're here. i've been here for 3 years and still have the same base pay (which is unlivable) without any commission. absolutely no career growth opportunities. promised us promotions within the first year, and still have no opportunities to promote. just a terrible company all around

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

avatar
Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

See reviews by: Helpful|Rating|Date|All