Accountability for managers needed - Solution Architect Docusign Employee Review

2.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits Helpful enviornment Innovation Decent compensation

Cons

Communication is poor Inexperienced managers running teams Product is behind as other competitors are stepping their game up in providing a better UI, AI and other automative tools Lacking documentation for real use case scenarios

Explore other reviews about Docusign

5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

lots of exposure business processes within GTM

Cons

Typical start-up mentality hindering strategic productivity

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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