Feel like gambling? - Account Executive Docusign Employee Review

2.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

- New CEO seems to have a good handle on future vision and how to get there - revamping a lot of internal processes and products to move toward future goals

Cons

- 1-2 AEs per team are hitting quota and the rest are struggling. Middle management won’t admit it’s because they’ve over-hired and there’s issues with product fit (most vendors offer eSig for free). - If you’re looking to join sales, hope you like gambling. For every single lay-off round, they’ve back-filled the same positions. This time, instead of layoffs, the rumor is they’re just firing to cut numbers and not pay severance.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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