A Shadow of Its Former Self - Account Executive Docusign Employee Review

1.0
Mar 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Product is still solid and despite increased competition there is still room for growth.

Cons

I worked at DocuSign for 3+ years under two different CEOs and multiple managers. The company used to be an amazing place to work at for the most part. If I was writing this review a couple years ago, it would merit 5 stars. However, things have gone straight downhill under the new CEO Allan Thygesen and his "leadership" team. The executive team is incompetent and frankly unethical. Benefits are being cut, there's a serious lack of transparency, and many of those who survived the recent lay-offs are starting to look for the exit. I'm very glad for the experience I had at DocuSign, but even more glad I resigned to go elsewhere.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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