No longer the company it used to be - Senior Software Engineer Docusign Employee Review

2.0
Nov 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great people - Good products - Ongoing effort and investment to improve tech - Okay WLB depending on the team - Okay benefits for those that haven't been stripped away

Cons

Very poor leaderships. DocuSign has changed so much over the last year that it is no longer the same company. New leaders have come in and have made it abundantly clear that they couldn't care less about employees. Theres no transparency and our new executives are rampant with gaslighting. - Recently laid off around 700 people and then had the audacity to follow up with an all hands where they bragged about how much money we have as a company. - Removed health premium benefit with no communication or justification - Removed company closure week for the holiday season, a benefit that started with COVID and was outlined by our previous leadership very clearly as one to stick around.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
5d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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