Absolute Disaster - Anonymous employee Docusign Employee Review

1.0
Mar 28, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few good gems in an otherwise empty crater of a company

Cons

There is zero company strategy from top to bottom. Leadership cannot articulate where the company is going or what the goals are. One week its "partners" the next week its "acquire customers at all cost" and then "we need to be margin conscious" and zero strategy on HOW to achieve those goals. People who have been here 5+ years have climbed the ranks by managing up and taking credit for others work and pointing fingers when things go wrong, rather than actually supporting their teams and accomplishing anything. Hard work and execution are not rewarded. The company under pays, does not provide good stock bonuses, and overworks the very few folks who are actually holding this place together with scotch tape.

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Docusign Response
4y
We are sorry to hear you are unhappy and would encourage you to speak to your manager, team leader and/or HR Business Partner. We also have your feedback with the senior leadership,

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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