Appalled at the treatment of employees- Get it together. - Account Executive Docusign Employee Review

1.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Learned about technology and learned I will never let a company burn me out like that again

Cons

Not sure where to even start. DocuSign is not a normal tech environment. It is stale, white and rigid. - Quota goals are absurd and unattainable- you are setting your teams up for failure and burnout - CEO is untruthful in his promises to employees- makes us feel needy for asking to be heard - People getting promoted only to make less money - Upgrade from web department is a complete disaster - AE's and MDR's having horrible relationship with each other due to the fact that management tells them completely different goals to focus on - SEQUENCING EMAILS DOES NOTHING- just creates lazy reps who burn their books of business and have no idea how to actually build on their sales skills - People having mental breakdowns constantly or speaking to others with a complete lack of respect/ boundaries

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Docusign Response
4y
Thank you for sharing your thoughts. We have shared your perspective with Sales leadership.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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