Growing Pains - Account Executive Docusign Employee Review

5.0
Oct 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Customers love the product, opportunity for growth, supportive front line management willing to hop on your customer calls, great benefits.

Cons

2021 quotas are unrealistic and seem to be built on the expectation that the peak demand we saw at the start of COVID would continue. Morale is low in my segment...hard to stay motivated when only a handful of reps are hitting quota and that’s mostly by one or two lucky deals. Stock grants are lower for promotion and hitting annual targets than they used to be. That’s to be expected now that we are a large public company but salary needs to be increased so total compensation is still competitive in the market. All that said...DocuSign is still a great company and I’m hopeful quotas and/or salary will be adjusted next year to make it financially feasible to stay at the company.

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Docusign Response
4y
Thanks.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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