From a good company to A Nightmare - Anonymous employee Docusign Employee Review

2.0
Sep 1, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

salary, benefits, learning programs, WFH

Cons

The work - life balance doesn't exist. It's 12h work a day or at least 10h. We are not paid for overtime so they should hire more people if they expect the work to be done instead of having 100 requests unresolved for months and people chasing continuously which was my case for about half a year until they finally though it was time to do something. Team work? doesn't really exist either. For some reason I was asked to provide backup for my colleagues on one task or another but I wasn't provided with any in return when I went on holidays. Cannot take more than 2-3 days off at a time due to this issue. Also had really bad start with the team when they basically cornered me in a call and started shouting at me. I was shocked and when I told about it to my manager he started to manipulate the situation trying to make me feel guilty about being bullied at work. Retaliation at its best! The managers will manipulate situations instead of providing solutions. So if under pressure I was told "everyone is under pressure". Yes, ok I get that, but there are conditions which can make someone's job less pressuring and making it a better environment, like good team work, back up when needed, change plans/tasks when someone is overloaded, let's figure out things to improve the overall ambiance. Discriminatory behaviour within the team, biased behaviour, managers playing favourites etc. I found that on a team call there was a situation when one of my colleagues made an offensive insinuation to my address and the managers said nothing. This is only one of many examples that were just swept under the rug. The managers want to be there only for the good times and jokes but when complaints happen they will only consider taking any action (if so) when more people in the team complain about the same thing. Since my work is separate for the most part from everyone else's my complaints are not taken into accountancy unless I've brought up the same problem about 60 times or more Overall bad working environment if you care about your mental health and your life balance.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
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Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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