Toxic culture mostly from leadership - Project Manager Docusign Employee Review

2.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

The benefits are generally very good.

Cons

Toxic culture where blaming people rather than healthy discussion is the mode of communication. If someone is upset with you, you will never hear it from them but instead through word of mouth all the way to the top when the most direct method would have been to open a dialogue. Change in a large organization is hard; it is harder when there is a complete lack of communication from the top to get buy in.

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Docusign Response
5y
Thank you for the shout out to the Benefits team. They have been working hard. I am sorry to read that you feel that we have a culture of blame. I have found our leaders welcome feedback. If you are open to it, please reach out to Dan or Joan. Both of them are quite open to listening on how we can do better in different areas of the company.

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5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

lots of exposure business processes within GTM

Cons

Typical start-up mentality hindering strategic productivity

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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